FAQ | Texas Data Communications-Frenquely Asked Questions.

FRENQUENTLY

ASKED

QUESTIONS

service@tdc2019.com

1-888-304-3375

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Are your technicians available 24 hours a day and 7 days a week ?

Yes. We are available 24/7-365 a year to support your I.T. needs. And we service your EMERGENCY request, project work, site-surveys, system upgrades, de-installs and more.
Do you provide higher voltage electrical services ?

Yes. We have seasoned licensed electrical workers nationwide to support your power requirements such as LED lighting, Renewable Energy, Utilities, Power Back-up Systems and more.
What is virtural security ?

Virtural security is Monitored Video Surveillance. We provide this service and we can cut your current physical security cost by 60%
What is TDC On Demand ?

If you need a technician to perform an I.T. field service task, TDC delivers, using the TDC website, and soon the TDC On Demand mobile app, any business, contractor or I.T. vendor can purchase I.T. field services without a long-term contract needed. We provide I.T. field service at your doorstep, Whenever and wherever you need it.
Do you provide I.T. services outside the U.S?

Yes. We provide I.T. services nationwide as well as globally. We provide nationwide roll-outs and deployments and we provide these services to several countries outside the U.S. including: North America, South America, Europe, Middle East, APAC and India.
Will I know the cost before the service ?

Yes. We believe in transparant pricing. You will always know the cost of services before you submit a service request.
How do I request service ?

1. Enroll for services directly on the TDC platform to get immediate service. 2. Request service or additional information from our world class team at: service@tdc2019.com. 3. Call us at 1-888-304-3375